COVID-19 Information

We request all customers use Covid Sense when staying on our campsite, and be respectful of other visitors. We continue to use a number of additional safety measures to follow Scottish Government and NHS Guidance around Covid-19. Please be sure to adhere to these measures as this helps reduce the spread of the virus, keeping us all safe.

Updated: 1 June 2022

COVID-19 FAQ’s

We have implemented a number of additional safety measures to follow Scottish Government and NHS Guidance around Covid-19. Please be sure to adhere to these measures as this helps reduce the spread of the virus, keeping you and our staff safe.

Do I need to take a COVID-19 test before coming to Orkney?

No COVID-19 travel rules apply for traveling within or when entering Scotland.

Please follow the Scottish Government’s current travel advice for international travel.

What should I do if I start to suffer symptoms of Coronavirus/COVID-19 when I’m in Orkney?

If you develop Covid-19 symptoms, self-isolate and follow the latest advice from NHS Inform.

If you are unsure or your symptoms worsen please call NHS24 on 111 for advice or guidance or visit the NHS Inform website.

NHS Orkney has a direct phone line to book a COVID-19 test. You can call to book a test on 01856 888 211 between 0800-1800 seven days a week.

What is open in Orkney for visitors?

For further travel advice and information on what is currently available in Orkney, visit the Orkney.com website.

What cleaning protocols are in place?

The Campsite facilities are cleaned regularly and we have purchased state of the art cleaning equipment to help with this.

What are my cleaning responsibilities whilst staying at the Campsite?

We have provided disinfectant spray and reusable cleaning cloths or blue roll in all shower rooms, toilets and communal areas within the utility block. We encourage customers to wipe down any surface they touch after they have finished using the area and put the reusable cloth into the laundry receptacle provided once complete. We recommend that you wipe down surfaces before use as well.

Can I use my own cleaning supplies?

Please do not use your own disinfectant spray in the utility block. As part of our cleaning protocols we will routinely be spraying all surfaces with an electrostatic spray solution which protects against Covid-19, and the provided disinfectant spray is designed to work in conjunction with this. Other disinfectants may inadvertently remove the electrostatic solution.

Will there be hand sanitisers available?

There are hand sanitisers located at the entrance and exit of the building as well as situated throughout the facility and grounds. We also recommend you bring your own supply of hand sanitiser just to be on the safe side.

Do I need to wear a face covering?

You are not required to wear a face covering, but are encouraged to do so if you wish.

Do I need to book in advance?

Advance booking is not essential but we encourage all bookings to be made in advance to avoid disappointment and limit face to face interactions wherever possible. All payments must be taken at the time of booking, you can book through our website, or by phone on 01856 879900.

How many households can stay on one pitch?

There is no restrictions on how many households can stay on one pitch.

Do I have to provide my details for Track and Trace?

All bookings must supply current details including address and contact information which we store in our secure booking platform. We will provide this information to track and trace should the need arise.

Will I still be charged full price if I have to cancel my booking within the 30-day cancellation period due to Covid-19 symptoms?

If possible, please let us know as early as possible that you will not be able to attend your booking as this may free up a space for another customer. You will not be charged if you cancel due to Covid-19.

Will I still be charged full price if I have to cancel my booking within the 30-day cancellation period due to Covid-19 symptoms?
If possible, please let us know as early as possible that you will not be able to attend your booking as this may free up a space for another customer. You will not be charged if you cancel due to Covid-19.

Are all the facilities available?

Yes.

Can I still use the outdoor water refill and chemical waste facilities?

Yes.

Are there plates and cutlery available for use in the utility block or camping pods?

No, customers must provide their own cooking and eating utensils and must remove from the kitchen after cleaning.

Can we have visitors to the site during our stay?

Guests are welcome to visit residents, adhering to the usual Terms and Conditions.