INFORMATION

The Orkney Caravan Park is open from March 1 – October 31 (inclusive)

Park rules and etiquette

It’s the boring bit but a huge part of the pleasure of caravanning and camping is enjoying the environment around us and being respectful of other individuals using the park and facilities. To ensure all users have a positive experience, please abide by the Pickaquoy Campsite rules and etiquette. Failure to do so may result in being excluded from using the park and its facilities.

General FAQ’s

Can I cancel my booking?
You can receive a full refund if your cancellation is made 31 days or more before your arrival date. If your cancellation is made 30 days or fewer before your arrival date, you will not be entitled to a refund. We recommend that you take out travel insurance to cover your losses in the event of cancelling your booking. Very occasionally, in exceptional circumstances, we may have to cancel your booking. We will inform you as soon as possible in writing, and will offer a full refund.

When can I arrive?
Customers can check in anytime after 2pm. Camping Pods can arrive anytime after 3pm. Visitors are welcome to arrive from the late ferry as long as noise is kept to a minimum so as to not disturb other guests.

When must I check out?
Pitches must be vacated by 12pm. Camping Pods must be vacated by 10am on the day of departure.

Am I guaranteed the pitch I selected at the time of booking?
Although we aim to allocate the requested pitch to all customers, these can be subject to change up until the point of arrival. If you have requested a certain pitch for reasons such as accessibility requirements, please indicate in the Booking Information section when completing your reservation and we will try to honour these wherever possible. Please be advised that during busy periods we are not always able to accommodate these requests.

Do you have directions on how to get to your site?
If you are looking for further information on Orkney or need some assistance with holiday plans, please visit the Getting to Orkney page.

Do you allow pets?
Dogs and pets are welcome at our Park, up to a maximum of three dogs per pitch, but not in the camping pods. They must be exercised off site (there is a large park opposite the caravan park), they must be kept on a lead at all times and you must clean up after them. Please do not leave your dog unattended at the Park. If your dog causes a nuisance to other customers or has caused damage, you will be required to remove it from the Park.

Is there a children’s play area?
Alongside the campsite, there is direct access to a modern children’s play park, including multi-use games area and two climbing frames.

Terms and Conditions

Please download the following Terms & Conditions and ensure that you read them prior to visiting:

Orkney Caravan Park Terms and Conditions

Orkney Caravan Park Terms and Conditions
Camping Pods Terms and Conditions

If you require any further information about Orkney Caravan Park, please do not hesitate to contact us.

Telephone: Customer Service Team on 01856 879900
Email: campsite@pickaquoy.com